Obsidian Men's Health

Practice Manager/ Operations Manager

Company Description
Obsidian Men’s Health is a concierge medical practice specializing in men’s sexual health and well being.  Obsidian emphasizes an individualized holistic approach to the treatment of sexual health issues in a private luxury setting.  Obsidian was founded by board certified urologists who believe in excellence and heroic customer service when dealing with clients.

Job Number

Job Location
McLean, Va

Possible within the DC Metro area

Work Schedule
Monday – Friday, possibly some evenings and weekends

Start Date

Position Type
Salary - Full Time

Reports To
Marketing Director / Founders


  • Associates Degree Preferred
  • Knowledge of business and accounting processes
  • Major in Marketing and/or Business Management a plus.
  • Education in Health Care Administration a plus.


  • Minimum 2-3 years experience in outpatient medical office required
  • Minimum 2 years experience in the sale of services and products, preferably medical services and/ or luxury services.
  • Minimum 2 years experience managing and developing a small team required.
  • Prior experience successfully owning and managing a budget.
  • Prior experience in any customer service/hospitality oriented field a plus.
  • Experience in a startup/ entrepreneurial venture a plus.


  • Teamwork – Ability to work in a team and have the attitude that no task is beyond your job description.
  • Organizational Skills – Ability to maintain patient records, practice projects and notes in an organized searchable manner preferably using basic MSExcel
  • Selling Skills - Ability to sell high-end service packages to client and promote (or “sell”) the practice to strategic partners for referrals.
  • Communication - Excellent communication skills when dealing with employees and current and potential clients such as active listening skills and clearly and professionally verbalizing ideas,
  • Personnel Management Skills – ability to manage a small team and maintain the teamwork attitude while doing it; ability to motivate and develop other staff as appropriate.  Ability to evaluate staff performance and determine measures of success for each employee you manage.
  • Financial Analysis – ability to own and manage a budget.
  • Analytical Skills - Ability to organize and understand data for customer service and sales success measures (such as patient inquiry conversion)
  • Computer Skills  - Excellent working knowledge of MS Office Suite (Word, PPT, Excel, Outlook) and office equipment (such as faxes, voicemail, copiers, phone systemsetc) and medical records systems
  • Excellent presentation skills – ability to present brand to potential clients via formal presentations in small and large conferences and ability to succinctly present progress to management
  • Ability to be discrete with expressions – as the topic of sexual health is very intimate; the need for complete professionalism when speaking of the topic with clients and potential clients is needed.

Interested? Click here to submit an application.


The Men's Health Specialists

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Men's Health Services

The Obsidian

Obsidian Men’s Health is a boutique medical practice that focuses solely on men’s health and well-being.

The Obsidian Experience

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