Careers

Obsidian Men's Health

Practice Manager/ Operations Manager

Company Description
Obsidian Men’s Health is a concierge medical practice specializing in men’s sexual health and well being.  Obsidian emphasizes an individualized holistic approach to the treatment of sexual health issues in a private luxury setting.  Obsidian was founded by board certified urologists who believe in excellence and heroic customer service when dealing with clients.

Job Number
2015-01-002

Job Location
McLean, Va

Travel
Possible within the DC Metro area

Work Schedule
Monday – Friday, possibly some evenings and weekends

Start Date
Immediate

Position Type
Salary - Full Time

Reports To
Marketing Director / Founders

Education

  • Associates Degree Preferred
  • Knowledge of business and accounting processes
  • Major in Marketing and/or Business Management a plus.
  • Education in Health Care Administration a plus.

Experience

  • Minimum 2-3 years experience in outpatient medical office required
  • Minimum 2 years experience in the sale of services and products, preferably medical services and/ or luxury services.
  • Minimum 2 years experience managing and developing a small team required.
  • Prior experience successfully owning and managing a budget.
  • Prior experience in any customer service/hospitality oriented field a plus.
  • Experience in a startup/ entrepreneurial venture a plus.

Skills

  • Teamwork – Ability to work in a team and have the attitude that no task is beyond your job description.
  • Organizational Skills – Ability to maintain patient records, practice projects and notes in an organized searchable manner preferably using basic MSExcel
  • Selling Skills - Ability to sell high-end service packages to client and promote (or “sell”) the practice to strategic partners for referrals.
  • Communication - Excellent communication skills when dealing with employees and current and potential clients such as active listening skills and clearly and professionally verbalizing ideas,
  • Personnel Management Skills – ability to manage a small team and maintain the teamwork attitude while doing it; ability to motivate and develop other staff as appropriate.  Ability to evaluate staff performance and determine measures of success for each employee you manage.
  • Financial Analysis – ability to own and manage a budget.
  • Analytical Skills - Ability to organize and understand data for customer service and sales success measures (such as patient inquiry conversion)
  • Computer Skills  - Excellent working knowledge of MS Office Suite (Word, PPT, Excel, Outlook) and office equipment (such as faxes, voicemail, copiers, phone systemsetc) and medical records systems
  • Excellent presentation skills – ability to present brand to potential clients via formal presentations in small and large conferences and ability to succinctly present progress to management
  • Ability to be discrete with expressions – as the topic of sexual health is very intimate; the need for complete professionalism when speaking of the topic with clients and potential clients is needed.

Interested? Click here to submit an application.

 

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Obsidian Men’s Health is a boutique medical practice that focuses solely on men’s health and well-being.

The Obsidian Experience

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